Privacy Policy

Global Design Corp. (“GDC”, “we”, “us” or “our”) operates globaldesign-corp.com and provides design consulting, design and development services. We are established in South Africa and serve customers internationally. This Privacy Policy explains how we collect, use, disclose and protect personal information through our website and business interactions. For the activities described in this policy, we act as the organisation responsible for deciding how personal information is used, sometimes called a “responsible party” or “data controller”. Registered address: Aspen Business Park, Johannesburg, South Africa.

Privacy contact or information Officer: info@globaldesign-corp.com

Depending on how you interact with us, we may collect:

• Contact information: Name, email address, telephone number, business name and job title.
• Enquiry information: Messages, service requests, meeting details and correspondence.
• Account information: Login details, account preferences and authorised user information, where features are available.
• Transaction information: Billing details, purchases, invoices and payment status.
• Project information: Briefs, brand materials, uploaded files and feedback, which may contain personal information.
• Technical information: IP address, browser type, device information, website activity and security logs.
• Preferences: Marketing choices, cookie preferences and content records.

Please only provide the personal information needed for your enquiry or project. Do not submit sensitive information unless we have agreed on an appropriate and lawful way to handle it.

We collect information when you submit forms, contact us, create an account, purchase services or provide project materials. We also collect information automatically through cookies, server logs and similar technologies, as described below. We may receive information from your organisation, an authorised representative or service providers involved in your transaction.

Where information is required to fulfil a request, we indicate this when collecting it. If you do not provide necessary information, we may be unable to provide the requested service.

We use personal information to:

• Respond to enquiries and prepare proposals.
• Provide services and manage client relationships.
• Administer accounts, purchases, payments and billing.
• Communicate about projects, support requests and service changes.
• Operate, maintain and secure our website.
• Understand website usage and improve our services, where permitted.
• Send marketing communications where legally permitted.
• Meet legal obligations, maintain records and resolve disputes.
• Detect and prevent fraud, misuse and security incidents.

We do not use personal information for an unrelated purpose without establishing a lawful basis and providing any required notice.

Where applicable law requires a legal basis, we rely on one or more of the following:

• Contract: Processing necessary to perform an agreement with you or take steps you request before entering an agreement.
• Legal obligations: Processing required to comply with applicable law.
• Legitimate interests: Processing necessary for legitimate business interests, where the law permits and those interests are not overridden by your rights.
• Consent: Processing based on your permission where consent is required.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Our website uses cookies. Essential technologies support functions such as security, navigation and maintaining your session. Where used, non-essential technologies may support analytics, personalisation or advertising. Where required by applicable law, we obtain consent before activating non-essential cookies or similar technologies. You can manage or withdraw your choices here.

For details of providers, purposes and durations, see more. You can also manage cookies through your browser settings; blocking certain cookies may affect website functionality.

We send marketing communications only where permitted by applicable law. Where consent is required, we obtain it before sending those communications. You can unsubscribe using the link in any marketing email or by contacting info@globaldesign-corp.com. We will retain limited information to ensure that we respect your opt-out request or account communications.

We may share relevant personal information with:

• Service providers: Providers supporting website hosting, storage, communications, payments, analytics, security and business administration.
• Project delivery partners: Authorised contractors or specialists who need information to deliver an agreed service.
• Professional advisers: Lawyers, accountants, auditors and insurers where necessary.
• Authorities: Where disclosure is required by law or otherwise lawfully necessary to protect rights or address unlawful activity.
• Business transaction parties: In connection with a merger, acquisition or business transaction, subject to appropriate safeguards.

Providers processing information on our behalf must be subject to appropriate contractual and data protection obligations.

Payments are processed through secure payment providers. GDC does not store or have access to complete payment card details. Payment providers may also process information for their own legal, fraud prevention and compliance purposes under their privacy policies.

Where clients provide personal information for us to process solely on their instructions, our handling of that information is governed by the relevant service agreement and, where applicable, a data processing agreement. If your information was provided by one of our clients, we refer your request to that client or assist them in responding.

Because we serve customers internationally and may use overseas service providers, personal information may be processed outside your country of residence. Depending on the applicable law and circumstances, this may include an adequacy decision, approved contractual safeguards or another lawful mechanism. For transfers subject to European Economic Area or United Kingdom requirements, safeguards may include standard contractual clauses, the UK International Data Transfer Agreement or the UK Addendum, together with supplementary measures where necessary. Contact info@globaldesign-corp.com for information about the safeguards relevant to your information and how to obtain a copy, subject to lawful restrictions.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal, accounting and dispute-related requirements and whether information is needed for an active dispute. When information is no longer needed, we delete, anonymise or otherwise dispose of it securely, subject to applicable requirements.

We use appropriate technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. Access is limited according to business need. No website, system or method of transmission can guarantee absolute security. Where a security incident triggers a legal notification requirement, we notify the relevant authorities and affected individuals as required.

Depending on your location and the law applicable to the processing, you may have the right to:

• Obtain information about how your personal information is used.
• Request access to your information and a copy of it.
• Request correction of inaccurate or incomplete information.
• Request deletion of information.
• Restrict or object to certain processing.
• Receive information in a portable format.
• Withdraw consent where processing relies on consent.
• Opt out of certain advertising, sales or sharing of personal information.
• Challenge certain decisions made solely by automated processing.
• Complain to a privacy regulator.

These rights are subject to applicable conditions and exceptions.

To submit a request, contact info@globaldesign-corp.com. We may request information reasonably necessary to verify your identity or an authorised representative’s authority. We respond within the period required by applicable law. A reasonable fee may apply to certain requests; we will explain this before proceeding if applicable.

South Africa

Where the Protection of Personal Information Act applies, you may exercise applicable access, correction, deletion and objection rights. You may also lodge a complaint with the Information Regulator. Website: https://inforegulator.org.za

European Economic Area and United Kingdom

Where the GDPR or UK GDPR applies, you may complain to the relevant supervisory authority, including in the country where you live or work or where an alleged infringement occurred.

Other jurisdictions

You may have additional rights under the laws applicable to your personal information. We honour those rights where legally required.

Our website and services are intended for business users and are not directed at children. If you believe a child has provided personal information through our website without the required authorisation, contact info@globaldesign-corp.com so we can investigate and take appropriate action. Any agreed project involving children’s personal information requires appropriate legal grounds and safeguards.

Our website may link to external websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

We may update this policy to reflect changes in our services, practices or legal requirements. The updated version will appear on this page with a revised date. Where required, we will provide additional notice or obtain consent before implementing relevant changes.

For privacy questions, requests or complaints, contact:

Global Design Corp.
Email: info@globaldesign-corp.com